Add a technician to your account and configure them as an end userįrom the Admin Area, navigate to Management > Technicians, and click Add.Įnter the Name and Email for the end user, select Configure as End User and click Save. To get started creating End Users, add a new technician to your account. During remote access, these users are limited to the Remote Desktop, and File Transfer tabs, as well as the Computer, Session, View, Commands, and Interactions menus in the Viewer. End User accounts are restricted to the End User Area where they can only access devices to which they have been granted permission.Īfter downloading the Dameware Remote Everywhere Viewer, End Users can remotely access their computers and devices, and open Deferred Support Requests for any of those devices. End user accounts are special Dameware Remote Everywhere users that are converted from technician accounts, and have limited access to a number of devices through a special web portal called the End User Area.
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